Memberships
Your members pick card or bank when they buy a membership, and again whenever they change the payment method behind their dues. Bank details also do not expire, so you lose fewer memberships to a card that quietly stopped working.
For business
What payments cost you
What each plan charges on a payment, by card and by bank, and where each one applies.
Back to plansRates
Card and bank rates by plan
One rate per payment, whatever you sell. The plan you are on is the only thing that changes it — moving up a tier lowers it.
| Plan | Card | Bank (United States) | Bank (Canada) |
|---|---|---|---|
| Start | 6.9% + 30¢ | 4.8% | 5% + 40¢ |
| Grow | 3.9% + 30¢ | 1.8% | 2% + 40¢ |
| Scale | 2.9% + 30¢ | 0.8% | 1% + 40¢ |
- Card payments cost a percentage of the payment plus a flat $0.30, on any amount.
- In the United States, bank payments carry no flat fee, and the processing part of the rate stops adding up past $5 a payment.
- In Canada, bank payments add a flat $0.40, and the processing part of the rate stops at $5 a payment.
- That ceiling is why bank payments get cheaper the bigger they are. Your plan’s rate still applies to the whole payment — only the processing part stops growing — so on Scale, where your plan adds nothing on top, even a large membership payment costs barely more than $5.
- If you use automatic sales-tax calculation, add 0.5% on the payments where tax was worked out for you. It is not charged on the rest.
Where each rate applies
Bank payments are for membership dues
Bank payments take a few business days to clear. On a recurring dues date nobody notices; on a class starting this evening, they would.
Classes, bookings and passes
Checkout for a class, a booking, a league or a pass is card-only. A place with a date on it has to be paid for the moment someone takes it, and a payment that clears next week cannot do that.
Your country sets the bank option
Businesses in the United States take bank payments by ACH debit; businesses in Canada take them by pre-authorized debit. It follows the country your business is set up in rather than a setting you choose, and a business only ever has one.
A Canadian business cannot use the US rate, so if that is you, the Canada column is the one that applies — 1% + 40¢ on Scale.